Meet the Team
Brian is the fearless captain of the watchLAB ship. When he’s not handing out nicknames to his employees, you’ll find him searching for the world’s pulse on what’s new and making sure watchLAB stays ahead of the pack. Even though he’s always got the betterment of watchLAB on his mind, Brian still finds time to take his son out to a baseball game at Chicago’s Wrigley Field. Brian is always pushing us to make sure we’re not just finding what’s coming next, but that we’re helping you to start it.
Chief Operations Officer
Jeremy was brought into the market research world by his colleague, Greg Stevens, back when they both rocked the music scene in Atlanta. After years in the industry, Jeremy is still passionate about tapping into the meaningful insights we uncover with straightforward conversations. He’ll be working to keep watchLAB running no matter what crazy obstacle the world throws our way, or yours.
Senior Director of Studios
Heather is used to jumping into situations head first: from sky-diving to mountain climbing to making sure your projects stay smart and on-task and stopping problems before they arise. Between managing studios and raising a toddler, Heather keeps her hands pretty full, but that doesn’t keep her from getting riled up about issues both big and small. Heather is our extra layer of security for everything we do, she’ll be watching out for your projects and for you.
Senior Director of Research Services
Greg was pulled into watchLAB by his good friend, Jeremy Stabile, and we won him over with the “boot-straps,” start-up mentality we keep alive. He’s been working global qualitative and quantitative jobs for roughly fifteen years in the tech, B2B and healthcare arenas. Just being a good human drives Greg’s passions and he is committed to excellence, both inside and outside the office. He’ll be working with you to source the ideal partners and makes sure your data is both thorough and extensive.
Daphne works great under pressure, juggling all aspects of your project, because she knows, as General George Patton once said, “Pressure makes diamonds.” But when she’s not polishing up your projects, she’s probably home with another gem, her brown tabby, Bijou, or out on the street looking for some incredible dim sum, as long as it’s prepared with quality in mind. Daphne is always working to make sure your projects are up-to-date and accurate.
Client Service Manager, San Francisco
Stephanie grew up in Hercules, California, but that doesn’t mean her incredible work ethic is simply a myth. Come into our San Francisco studios and you’ll see just how awesome our resident cheerleader really is. When she’s not working hard to keep you happy, she’s probably using Flipboard to catch up on everything from better business practices to new advances in the scientific community. Stephanie is here to help you and your projects on the go, always with a smile on her face.
Emira is from Chicago, born and raised, in our recruiting department is where she spends most of her days. She’s worked her way from the ground up at watchLAB, balancing a handful of different jobs, and Emira’s learned everything about this industry and our company inside and out. When she needs to get in a relaxed state of mind she turns on some house music and gets right back to work. Emira will be here to fill your studies with all the targets you need, no matter how easy or hard they are to find.
Client Service Manager, Chicago
Katie got her start in market research at the heart of the conversations: right in a focus group here at watchLAB, and she found the process so intriguing she decided to come on board. When she isn’t perfecting her skills as an up-and-coming improviser, she is diligently smiling as the Client Service Manager in our Chicago Studios. She’ll be here to help make sure your studies run smoothly and to take care of all your needs in our facilities.
“Be the change that you wish to see in the world” — so maybe Melissa didn’t say it herself, but as a volunteer at heart, she keeps the thought near to everything she does. Whether it’s helping at-risk preschoolers or leading retreats for groups of volunteers, Melissa is always working to make the world a better place. And that’s exactly what she brings to you at our watchLAB table: she’s smart, savvy, and always looking for ways to improve your experience with us and our community.
Assistant Project Manager
In her perfect world Molly would spend most of her days just being outside with her kids, enjoying family time and a breath of fresh air. But even when she’s not in the office, Molly is always focused on getting you the results you both want and need, because she firmly believes in the quote, “I am not a product of my environment, I am a product of my decisions.” Molly’s here to fill any holes that need plugging and to close any gaps in our process and your projects.