Meet the Team
Brian has worked as a recruiter, supervisor, project manager, office director, and client relations manager. He brings all those experiences to bear in his role as the leader of watchLAB.
Brian believes the true value of high quality products and experiences is not found in the craftsmanship, pleasure, and beauty of the products themselves, but in the hard work of the people who made them. This attitude informs his relationship with all of watchLAB’s employees and clients, and drives him to help provide the best overall experience possible.
Brian understands that it requires the combined effort of everyone in the organization to provide a consistent, unified experience for watchLAB’s customers — from bid to goodbye. He aims to create a work environment that fosters creative, talented people to do their best.
Brian lives in the Chicago area with his wife and three children. Born in Nashville, he enjoys good music, good food, and good coffee.
Heather is used to jumping into situations head first: from sky-diving to mountain climbing to making sure your projects stay smart and on-task and stopping problems before they arise. Between managing studios and raising a toddler, Heather keeps her hands pretty full, but that doesn’t keep her from getting riled up about issues both big and small. Heather is our extra layer of security for everything we do, she’ll be watching out for your projects and for you.
Daphne works great under pressure, juggling all aspects of your project, because she knows, as General George Patton once said, “Pressure makes diamonds.” But when she’s not polishing up your projects, she’s probably home with another gem, her brown tabby, Bijou, or out on the street looking for some incredible dim sum, as long as it’s prepared with quality in mind. Daphne is always working to make sure your projects are up-to-date and accurate.
In her perfect world Molly would spend most of her days just being outside with her kids, enjoying family time and a breath of fresh air. But even when she’s not in the office, Molly is always focused on getting you the results you both want and need, because she firmly believes in the quote, “I am not a product of my environment, I am a product of my decisions.” Molly’s here to fill any holes that need plugging and to close any gaps in our process and your projects.
Senior Client Services Coordinator
As the Senior Client Service Coordinator in our San Francisco Studios, Andrina uses her analytical mind and empathetic personality to keep watchLAB efficient and friendly. Although she’s well equipped with both Marketing and Sociology degrees, she believes that one’s education should never end and spends her free time learning new fields and skills.
Growing up, the beautiful hills of Napa Valley sparked a wanderlust in Andrina. She’s since lived in both Paris and San Francisco, with Japan next up on her travel bucket list.
Gabby is known for the meticulous attention to detail in all of her work, an asset matched only by her infectious smile and “will-do” attitude.
Her tenacity is a tremendous resource on our Chicago team as she scrubs through respondent grids and validates respondents to ensure spot-on project quotas and qualified show rates.
Gabby attended Bradley University and graduated with a sports communications degree and a focus in marketing. She has lived in Chicago all her life and enjoys Hip-Hop dancing in her spare time.
Associate Director, San Francisco
Stephanie grew up in Hercules, California, but that doesn’t mean her incredible work ethic is simply a myth. Come into our San Francisco studios and you’ll see just how awesome our resident cheerleader really is. When she’s not working hard to keep you happy, she’s probably using Flipboard to catch up on everything from better business practices to new advances in the scientific community. Stephanie is here to help you and your projects on the go, always with a smile on her face.
She’s worked her way from the ground up at watchLAB, balancing a handful of different jobs, and Emira’s learned everything about this industry and our company inside and out. When she needs to get in a relaxed state of mind she turns on some house music and gets right back to work. Emira will be here to fill your studies with all the targets you need, no matter how easy or hard they are to find.
Facility Manager, Chicago
Jessica Luntz is Chicago’s Sr. Client Services Coordinator. A St. Louis area native, Jessica has a deep appreciation for the Cardinals (that we don’t hold against her at all). In her time at watchLAB, Jessica has had a wide gamut of responsibilities, from the front desk to the back office, always going above and beyond for our clients and the company.
Jessica has a background in psychology and neuroscience, and loves working with people. During the warmer months, Jessica rides her bike everywhere; during the winter months she hibernates by watching quality television programming like 30 Rock and Orange is the New Black.