How We Roll
When the screener is missing questions or perhaps too leading, we tell you and make suggestions. We don’t over-commit or over-promise on what is feasible, just to leave you scrambling at the 11th hour. When there are project or screener changes, we roll with it and make it happen. When we see an opportunity to share best practices, we speak up. We all succeed when we all succeed.
Trust is everything: In us, in the respondents we’re finding for you, in the process. That’s why we are transparent about daily project progress and screening results. If recruitment isn’t going as anticipated, we provide clear and compelling real-world screening data and dispositions, and never report a problem without possible solutions. We’re match-makers after all, not tap-dancers.
We do crazy
(projects, not people).
Quick turn-arounds, low incidence, multi-phase or off-the-wall methodologies, challenging B2B or medical targets — if it can be done, watchLAB can do it.
We’re obsessive about exceeding expectations and going above and beyond for you, ourselves and each other. If a project isn’t spot-on, we take responsibility and make it right.
We anticipate & proactively address your questions and needs. Simple as that.
Testimonials & Reviews
I’ve been working on my product area for over a year now. This is an especially difficult feature to recruit for, and this was by far the best recruiting experience I’ve ever had.
WatchLAB delivers in all aspects of market research! Their knowledgeable research team performs at a consistently high level. Communication is comprehensive. We are kept up-to-date regarding the progress of their efforts. They recruit articulate and reliable participants that always impress us and our clients and it directly relates to exceptional show/project completion rates, which in turn results in invaluable research. They are great to work with and their pricing is competitive!
We consider watchLAB as a true partner of ours. We know that our projects are in good hands when we partner with them.
We at Colloquial have used watchLAB frequently in both SF and Chicago — they’re our go-to in both cities. Project management is consistently strong, with great attention to detail.
Working with watchLAB is always a pleasure. Their team is diligent, responsive, and always supply great results. They are truly the BEST at what they do!
