Sticking Points

A few weeks back I was lucky enough to be invited to a breakfast where Haydn Shaw was speaking. Shaw is a leading expert on understanding generational differences and transforming negative work environments and employees. The topic for that morning was leading across four generations. This is the first time in our nation’s history that we […]

The Automated Thanking Machine: When A Bank Gives Back


What if instead of just holding your money, banks actually gave you something back? I’m not talking about that 0.001% interest rate we have nowadays where you’re money actually grows more when stuffed under your mattress than when sitting inside the fancy bank vaults. I’m talking about bonafide givebacks from your bank: flowers, cards, gadgets, […]

The Art of Remembering: A Hundred Years in the Making


Most days when I wake up I can hardly remember what I was just dreaming about, all the fantastical turns my mind was taking in solving my own personal world’s problems. I’m just too busy, trying to remember all of the items on my to-do list, all the little pieces of work I have to […]

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Stephanie Mahley, Associate Director

Chicago, Portland & Research Services

Emira Morina, Associate Director

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