Qualitative Research Services

What We provide

watchLAB provides recruitment, facility rental, hosting services and project management for all qualitative market research methodologies, including:

  • Telephone, Web-enabled and/or Webcam Interviews

  • Remote and In-person Usability testing (website, mobile device, tablet)

  • Online Qualitative Platforms or Focus Groups

  • Traditional Focus Groups seating from 2 to 200+

  • Ethnographic, Affinity & In-situation research

  • In-Depth Interviews

  • Ongoing Panels/Longitudinal Studies

  • Debate style or super groups

  • Shop-Along interviews

  • Expert Interviewing

  • In-home usage tests (iHuts) or Product Placements

  • Taste Tests

  • Mock trial / mock jury

Specific Audience Specialties

  • Consumer

  • ITDMs & Developers

  • LOB, BDMs, B2B

  • Small Business Owners & Merchants

  • Financial Services Professionals

  • Physicians

Other research services include: moderation, reporting, data analytics and transcription.

Our Top Markets

watchLAB regularly sources consumer, B2B, physician and patient respondents in the following metro markets; however, no city is out of reach:

  • Chicago

  • San Francisco

  • Portland

  • New York

  • Los Angeles

  • Seattle

  • New Jersey

  • Philadelphia

  • Houston

  • Dallas

  • Austin

  • Atlanta

  • Denver

  • Nashville

  • Sacramento